riblox Casino & Sportsbook Data Care

This page describes what we collect when you use riblox and how we keep that data protected. Our privacy practice centres on transparency: we tell you what information we gather, why we need it, and who we share it with. Whether you are logging in from Jakarta, Surabaya, Bandung, or Medan, the same data-protection standards apply across our platform.

We at riblox collect personal data—your name, email, phone number, identity documents—only because account verification and payment processing require it. We do not sell your data. We do not rent it to marketers. We share it only with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) and fraud-detection services that help us keep riblox safe.

Our services are available only where local law permits. If your jurisdiction restricts online entertainment, riblox will not function for you—and your data will not be stored. If you live in a supported region and have questions about how we handle your information, this policy explains our commitments. For additional privacy concerns, contact our support team.

What data we collect on riblox

When you register a riblox account, we ask for your email address, phone number, full name, date of birth, and identity document details (such as your national ID or passport number). We also record your IP address, device type, and operating system. This information is necessary for three reasons: (1) to verify your identity and prevent fraud, (2) to process your deposits and withdrawals through our payment partners, and (3) to comply with anti-money-laundering regulations that apply in supported jurisdictions.

Once your account is active, we collect transaction data. Every deposit, withdrawal, and bet is logged with the timestamp, amount, payment method used, and outcome. We keep this record so you can review your account history and so we can investigate disputes or suspicious activity. We also track your interaction with riblox—which games you play, which football markets you view, how long you stay logged in. This helps us understand how our platform is used and improve the experience.

Identity verification and payment processing

Our Know Your Customer (KYC) process requires you to provide a government-issued ID. We may also ask for a recent utility bill or bank statement to confirm your address. We do this because payment providers (BCA, e-wallet, mobile banking, local payment, and wallet providers) require proof of identity before they process transfers. Without this verification, we cannot legally accept your deposits or process your withdrawals.

We store your identity documents in encrypted form on secure servers. We do not display them publicly, and we do not share them with third parties except as necessary to complete your verification. Once verification is complete, you can typically delete the documents from your account, though we retain a record that verification occurred.

Note: We may request additional documents if we detect unusual account activity or if payment partners flag your transactions for further review.

Cookies and tracking on riblox

We use cookies to keep you logged in and to remember your preferences (such as language or favourite sports markets). These are session cookies that expire when you close your browser, or persistent cookies that remain for a set period. We do not use cookies to track your behaviour across other websites. Our cookies serve only riblox's internal functions—session management, fraud detection, and user preference storage.

We also use basic analytics tools to count page views and understand which sections of riblox are most popular. This tells us whether our Liga 1 betting page is busier than our Piala AFF section, or whether players prefer live-dealer games over slots. These analytics do not identify you personally; they only show us aggregate usage patterns.

Third-party processors and data sharing

We do not share your personal data with marketing companies, data brokers, or advertisers. We do share necessary information with:

Our servers may be located outside your jurisdiction. This means your data may be stored in data centres operated by third-party cloud providers in regions other than Indonesia. We contractually require these providers to apply the same privacy protections we do.

Data retention on riblox

We keep your account data for as long as your account is active. If you close your account, we retain transaction records for a minimum of five years to comply with financial regulations, but we delete personal details like your identity documents.

Your rights and our commitments on riblox

You have the right to request what personal data we hold about you. You can ask us to correct inaccurate information, such as a misspelled address or wrong phone number. You can request that we delete your account and the personal data associated with it (though we retain transaction records as noted above). To exercise these rights, contact our support team and provide proof of identity.

We undertake to:

Changes to our privacy practice

We may update this policy from time to time to reflect new regulations, new payment partners, or improvements to our data handling. If we make material changes—such as adding a new category of data we collect or a new third party we share with—we will notify you by email or by displaying a notice on riblox. Continuing to use your account after such a change means you accept the updated policy.

Contact us about privacy

If you have questions about our data practices, believe your privacy has been violated, or wish to exercise your rights, contact our support team. Include your account email and a clear description of your concern. We aim to respond within five business days. Our Terms and Conditions describe your broader rights on riblox; this policy focuses specifically on data and privacy. For other policy questions, visit our Legal Notice or FAQ

We at riblox respect your privacy because it is foundational to trust. Whether you are placing a Liga 1 bet, enjoying a live-dealer game, or withdrawing funds via QRIS, your data remains protected under this policy. Thank you for choosing riblox.

↑